Len Norman BSc

Len spent 33 years in IBM where he established a reputation for innovation in the management of diverse areas such as Education, Call Centre Management, Software Development and Human Resources. Earlier in his career, his direct support of customers earned him a personal letter from the IBM Chairman of the Board in New York.

Len has established himself as an internationally recognized expert in the fields of People Development through Skills Management and Resource Deployment. He has invented several tools and processes making substantial positive business impacts where applied. His flagship product, SkillSpeak, represents at once the most powerful, yet easy-to-use, tool ever devised to manage structured people development.

Many years treading the boards as an amateur actor equipped Len with a strong presence in face-to-face communication. This translates to a winning teaching style and makes his presentations entertaining and engaging.

Len is Director of Conquest Consulting Pty Ltd, author of the courses Professionalism for PROFIT and Conflict Dynamics and the inventor of insightful business games. He is currently serving on the Board of Intech Credit Union Limited.