In 2017 the Edelman Trust Barometer revealed that trust is in crisis around the world. Things have continued to worsen since then such that the trust deficit issue deters many prospective employees from wishing to embark on a long-term career.
So we believe that an Employee Satisfaction Survey. run in conjunction with the Board Review, provides an opportunity to measure the strength and importance of management/staff relationships at a time when, the rapidly changing environment is demanding companies to reshape and innovate their service offerings.